Help for Major Compliance and Repair Issues
The Caravan Council of Australia -https://www.caravancouncil.com.au/ - is introducing a professional engineering and legal assistance program to help owners of caravans and camper-trailers, who have serious unresolved technical problems with their vehicle.
This service is available only for alleged Major Defects involving Compliancing and Safety… where discussions with the Supplier have failed to satisfactorily resolve the issues.
Complainants are asked to provide a few (small-size) photos - if applicable - to best-illustrate the issue(s):
The completed form, with photos, must not exceed 5 MB, and must be limited to 4 pages.
A Statutory Declaration from the Complainant will be required before the Supplier is contacted.
Complainants are to email the fully-completed form to the Caravan Council of Australia caravancouncil@optusnet.com.au where it will be examined – in strict confidence – by an independent professional experienced engineer, and an accredited experienced solicitor - without cost - to determine whether any legal action is likely to favourably resolve the issue(s), and what the indicative costs*** would be for:
(a) Initiating such action, by a Letter of Demand and
(b) Proceeding with appropriate action, if necessary.
*** An indicative cost for a simple basic Letter of Demand is around $400 - $500 (+ GST).
If the Claim is deemed to be justified, and likely to be satisfactorily resolved, the Solicitor will provide a completely-free – without any obligation whatsoever – initial telephone discussion, for up to 20 minutes!
Caravan Council of Australia 3 Margaret Street, Parkdale, VIC 3195 Tel: 0409 865 399
Poem for caravanners
Towing Caravans for Rec-reation… Not Wreck-creation!
It’s a good life for the ‘vanners, who live out on the road,
Seeing our great country, without a fixed abode,
But there’s danger ever lurking, on our highways when you drive,
So be careful when you travel, so you get back home alive.
Towing sure can be a problem, if something isn't right,
It may be out of mind, but it’s never out of sight,
So check that all’s OK, both the tow-rig and the ‘van,
And enjoy the pleasures of your trips, as safely as you can.
Is the ‘van in sound condition, are mechanicals still good,
Are you never over-loaded, does it tow the way it should,
Is the Ball-Load as it should be, not too high and not too low,
To give the safest handling, on whatever roads you go?
Are the tyres still road-worthy, and still have lots of grip,
Have you had the brakes adjusted, so they’ll never lock or slip,
Are the pressures set correctly, as the makers recommend,
To give the needed traction, on a hill or on a bend?
Are all the lights still shining, and the coupling’s done up tight,
Are the safety-chains and shackles, still connected safe and right,
Are your heavy goods stored safely, in the middle of the ‘van,
Are the wheels and bearings still turning well, as smoothly as they can?
Do you understand the meaning, of each Rating and each force,
Of the tow-rig and the caravan, and their legalise of course?,
There’s the ATM and Ball-load, the Tare and GTM,
There’s the GCM and Tow-bar specs, you need to know 'bout them.
Supplied courtesy of Caravan Council of Australia
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